Emily’s mum, Melissa, was told to expect little development from her daughter, but she wasn’t prepared to accept this – so in desperation, she turned to Sense. She says:
"My little girl, Emily, was born deaf and blind. I desperately wanted to care for my daughter, but even something as simple as an unexpected hug would often just alarm her. Every day was utterly heartbreaking. And doctors could offer me little support or advice.
"Then someone told me about Sense. And after we spent just one day with Jenny, a Sense Specialist Worker, Emily’s life was changed.
"Jenny was the first person to focus on what Emily could see, hear and do, rather than what she couldn’t. And thanks to Jenny’s work over the years, my beautiful daughter has learnt to communicate and is no longer frightened and frustrated.
"I dread to think where we would be today without Jenny. The best and only way I can describe her is as an angel."